IMPORTANT: Please allow 24 hours for your online purchase to be processed. Pick up will be available early fall, please wait for further instructions. You will need to provide Photo I.D to verify your identity and sign a current Release of Liability Waiver. Please ensure you have read the description of this product for any other documents that may be required to redeem your pass and to make sure this product is suitable for you. Price subject to change without notice.
**Ski Season refers to the actual ski season you bought your pass for and corresponds to the year on the cover image.
PICK UP INFO
Banff Sunshine Season Passes are available for pick up at:
Calgary Sales Office – 1037 11 Ave SW Calgary (403-705-4000)
Banff Adventure Hub – 119 Banff Ave, Banff (403-762-4754)
Guest Services, at the Mountain – 1 Sunshine Access Rd, Banff (403-762-6525)
TERMS AND CONDITIONS
Get familiar with all the information you need to know regarding your season pass:
-prices do not include GST
-prices are subject to change
-liability waiver must be read, understood and signed by the pass holder prior to pass being issued (pass holders under the age of 18 require signature by parent or guardian). This can be done in advance online
HERE-refer to ‘Description’ for further information regarding eligibility and requirements for your season pass
Banff Sunshine Village REFUND POLICY- Protect Yourself
- New for the 2020/21 Winter Season, full refunds will be issued for any unused season passes at any point during the season.
-There will be NO REFUNDS on USED season pass purchases unless the refund option is purchased at the time of pass purchase
-The refund option is non-refundable
-The refund option is $50.00(+GST) for single Adult/Senior/Youth/Midweek passes, $90.00+GST) for Family passes and $20(+GST) for Child passes
-The refund option is not available for Corporate Season passes, Reserved Parking passes, Super Senior passes, Tiny Tiger passes, Sun Passes, or Spring passes
Refund Option requests will be considered only for the following reasons:
Medical- A doctor’s certificate must be presented stating the date of injury & first treatment, type of injury, and estimated time of recovery before alpine skiing/snowboarding can be resumed. Medical conditions and injuries must restrict the user from skiing/snowboarding for at least 30 consecutive days from the injury date. Pre-existing injuries or medical conditions and intentional self-injury are NOT covered by the Refund Option.
Employment Transfer- The employment transfer must be within the same company. An employer’s letter must be presented stating the location, start date, and length of transfer. The pass holder may not have changed employers between the date of season pass purchase and the date of application for refund. Employment transfers must restrict the user from skiing/snowboarding at SSV for 30 consecutive days. The pass holder must move their principal residence outside of Alberta. Pass holders who change employers, or voluntarily leave the area for work or travel are not covered under the Refund Option.
The refund calculation will be based on the date the refund request is received for processing. Refunds Option requests will not be accepted after April 1 of the ski season.
Refund Option Calculation Table
Date of Refund Request OPTION %
Prior to Resort Opening Day - 100%
Prior to December 15 of ski season - 80%
Prior to January 20 of ski season - 60%
Prior to February 25 of ski season - 40%
Prior to April 1 of ski season - 20%
After April 1, 2019 - Closing Day of ski season - 0%
REFUND OPTION CALCULATION:
The amount of pass refund received is based on the cost of your season pass minus the value of the total number of days skied (calculated on the full rate of applicable lift tickets) to a maximum of the percentage listed in the table below. The percentage of the refund will be based on the date the claim Refund Option request was received. If the difference is negative, the value of the pass will have been used and there will be no refund. All refunds are subject to review and approval by Banff Sunshine Village Management. Banff Sunshine Village reserves the right to amend this Refund Option policy at any time.
PLEASE NOTE: Qualified refunds can take up to six weeks to process once received by Banff Sunshine Village. If you have not yet received your required paperwork (e.g. medical certificate or notice of transfer) your refund will be processed according to the date that your completed application package is submitted. Refunds are paid by cheque and will be mailed to the address supplied on the application form. Banff Sunshine Village will not be held responsible for incorrect mailing addresses and an administration fee will be applied in the event that a cheque needs to be cancelled and reissued to an alternate address.