Our two refund options are:
1. No Questions Asked
For our “No Questions Asked” refund policy, we will refund all season passes, less a $45(+GST) administration fee, prior to the start of the 2021/2022 season. This option will be applied to all adult, midweek, senior, youth, child, family, and afternoon season passholders who request the refund prior to the season start date. This refund coverage is valid up until the day prior to the opening day of the 2021/2022 season only.
2. Refund Protection Program
Our $50 Refund Protection Program Option ($90 for Sunshine Family Season Passes) will remain available to 2021/2022 Sunshine Season Pass Holders. This option is unchanged from the previous ski seasons and offers protection for skiers and snowboards who are forced to miss out on the season due to employment transfer or medical reasons, supported by proper documentation. This Season Pass refund program can be added on at the time of purchase only, $90+GST for a Family Pass and $50+GST for all other passes.
With the Refund Protection Program, a refund will be calculated based on subtracting the value of the days skied at Banff Sunshine (at our full-day regular priced window rate) from the passholder's purchase price times the season percentage remaining.
Date of Refund Request
OPTION %
Prior to Resort Opening Day: 100%
Prior to December 15th: 80%
Prior to January 20th: 60%
Prior to February 25th: 40%
Prior to April 1: 20%
After April 1 and Closing Day: 0%
For example, if a passholder skied 5 times and purchased their pass at $920 they would be eligible for a refund of:
($920 – ($127 x 5)) x 0.8 = $228 if requested by December 15th, 2021
($920 – ($127 x 5)) x 0.6 = $171 if requested by January 20th, 2022
($920 – ($127 x 5)) x 0.4 = $114 if requested by February 25th ,2022
($920 – ($127 x 5)) x 0.2 = $57 if requested by April 1st, 2022
$0 – if requested after April 1st, 2022
2021/22 full day ticket window prices are subject to change, $127 rate is from 2020/21 season are for purposes of demonstration only.
Important to note:
1. There will be NO REFUNDS on USED season pass purchases unless the refund option is purchased at the time of pass purchase
2. The refund option is non-refundable
3. The refund option is $50.00(+GST) for single Adult/Senior/Youth/Midweek passes, $90.00(+GST) for Family passes and $20(+GST) for Child passes
4. The refund option is not available for Corporate Season Passes, Reserved Parking passes, Super Senior passes, or Tiny Tiger passes.
If you have questions related to our refund options for the 2021/22 Ski Season please contact us at media@skibanff.com, or by phone at 403-705-4000.